Home
Contact Us
| Privacy Policy
TNT Filings Inc.
157 Adelaide St. West, Suite 141
Toronto, Ontario
M5H 4E7, CANADA
Telephone: 416-806-1750
Toll Free: 1-888-465-9835
Fax: 416-352-1529
PRIVACY/ DATA PROTECTION NOTICE
Changes made to Privacy / Data Protection Notice TNT Filings has updated its privacy policy to make it more detailed and to reflect new laws such as the Electronic Communications Data Protection Directive 2002 and money laundering and similar legislation. If you are an existing user of TNT Filing services please be aware that we have NOT reduced your privacy rights nor added new purposes of processing your data for existing services.
The changes we have made to our Privacy policy enable us to provide you with more detailed information about:
PRIVACY/ DATA PROTECTION NOTICE TNT Filings respects your privacy and seeks to protect your personal data. The following information describes how we gather and use data. The amount of information TNT Filings holds on you and how it uses it depends on your relationship with the TNT Filings and on what TNT Filing services you use, so some of the sections below may not be relevant to you.
Further information/marketing If you have agreed to such contact, TNT Filings may contact you about those of its other services to which you do not subscribe but which may interest you. We may for example invite you to join a free trial of a service. Sometimes we may invite you to client entertainment and similar events. Such contact may be by post, fax, email, instant message and (in certain limited circumstances) by telephone from time to time. You have a right to ask us at any time not to contact you by way of direct marketing. You can do this by contacting infol@tntfilings.com with the words "personal details" in the subject line. Then you will no longer receive invitations for events or free trials.
Calls to Help Desks Calls to TNT Filings may be recorded for quality control, regulatory and monitoring purposes.
Personal Information TNT Filings collects TNT Filings collects and updates information about users of its services, suppliers, account and IT managers and other individuals it deals with in its day-to-day business. It may obtain this information via direct contact with you, from third parties such as your employer or another one of our suppliers and automatically via your use of our services.
Information you/others give us This information includes your contact details, registration and payment details, support problems, details around participation in events, prize draws or surveys and certain relevant details of your interests and preferences. Information may also be obtained on you as a result of authentication or identity checks, including as required by anti money laundering laws.
Storage methods and duration TNT Filings may store your information in its databases, such as its Customer Relationship database, for reference. The information may be retained and used by TNT Filings for a reasonable period, reflecting our need to answer queries or resolve problems, provide improved and new services and any data retention requirements of the law. This means we may retain information after an individual ceases to use TNT Filing services or after the individual has ceased interacting with us. Except where the law, authorities or regulatory bodies require us to retain it for longer, we retain Traffic Data for a reasonable period after the Traffic Data was generated, including in some circumstances (such as with firewall logs or fault data) after any bill has been paid. The details of money laundering checks, user authentication or verification checks and details of trading or other regulated activity may be retained for so long as the law or the regulator requires or evidence of the trade is required.
Passing your information to others in your own organisation If your employer subscribed for the service on your behalf then we may pass certain information to your employer about your use of the service where your employer has a legitimate reason to receive it. Similarly if you are the point contact person in your organisation for a service, we may pass your contact details to those in your organisation for this purpose.
Passing your information to third parties Except where the law permits or unless you specifically agree, TNT Filings does not sell or rent your personal data to others outside TNT Filings.
In some instances, we may pass information to third parties involved in the filing service (such as to stock exchanges or third party information and software providers) who wish to manage and check the distribution of their information/software and obtain payment for it. They may then match it with the data they have for this purpose. You will generally know if such a transfer of your personal data happens, except if the third parties are simply working on our behalf as our subcontractors, administrators (such as companies that process credit card payments) or our professional advisers or if the data is required to be disclosed by law or to a regulator – then we might not inform you.
If we sell a business division to another company and your personal data is used by that business then your data may be transferred to the buyer along with the business for them to use in the same way.
Restricted Data Sets If you contract for a service in your own name (and not that of your company) and that service involves the supply of trade, pricing or other financial data, your name may be included in the directory of subscribers in order that the data providers can select or restrict who can view their data.
Credit checks TNT Filings may in some instances for some fee-paying products carry out credit checks with credit reference agencies, or we may follow up references. This will affect you if you are contracting for the service in your own name. Then the fact that TNT Filings has carried out such a credit check, and in some instances the nature or results of the credit check, will appear on the agency's register against your name. In many countries you can obtain a copy of your register entry by writing to the relevant credit reference agency, sometimes on payment of a fee.
Digital Signatures/Certificates If the product you are using has digital certificates/certificate signatures then your name and related details may be displayed as part of any certificate issued to you. It will be seen by those to whom your certificate or signature is presented or who rely on it. Your details may also need to be entered into a related status directory of certificates issued.
Interception of mail TNT Filings may intercept some mail and email addressed to individuals at TNT Filings. The reasons it may do this are related to security of TNT Filings, its staff and others, for detection and prevention of crime and to identify correct recipients or to make sure mail is dealt with during staff absence. In the case of emails, we may reject, delay or remove content from emails which have a nature, content or attachments which may disrupt our systems or because they may pose security issues such as viruses. We may also filter out emails which contain certain content on the basis that content is offensive or the email is unwanted or spam. In certain circumstances this may unfortunately result in "innocent" emails being affected but we do try and reduce such occurrences.
Security and staff awareness TNT Filings has developed strict corporate policies governing information technology. These cover areas such as access control, authentication, audit, monitoring, alarms, data storage and back up and transmission standards and environment integrity. TNT Filings' staff is subject to a code of conduct which requires them to adhere to privacy principles and TNT Filings has a privacy compliance programme.